Welcome to Woolume (the "Site"), operated by Yunchi Cross-border E-commerce Co., Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Woolume and Yunchi. By accessing our site or purchasing from us, you engage in our “Service” and agree to be bound by the following terms and conditions.

1. B2B Nature of Service

Woolume is a Business-to-Business (B2B) platform. By using this Site, you represent that you are purchasing products for business purposes (e.g., resale, wholesale, or corporate use) and not for personal, household, or retail consumer use.

2. Accuracy of Product Information

As an all-category supplier, we strive to display our products as accurately as possible. However, we do not warrant that product descriptions, colors, or other content are 100% accurate, complete, or error-free. Slight variations in color or packaging may occur due to manufacturing updates.

3. Pricing and Quotations

• Prices listed on the Site (if any) are for reference only.

• Final pricing is provided via formal quotation through WhatsApp (+86 166 7389 5356) or Email (wuliaozhao0225@gmail.com).

• We reserve the right to adjust prices at any time due to fluctuations in raw material costs, currency exchange rates, or shipping fees.

4. Order Acceptance and Payment

• We reserve the right to refuse any order you place with us.

• Orders are only confirmed once payment has been received and verified according to the agreed-upon terms (T/T, Western Union, etc.).

• For custom (OEM) orders, production begins only after the deposit or full payment is confirmed.

5. Shipping and Delivery

Risk of loss and title for items purchased pass to you upon our delivery to the carrier. We are not responsible for delays caused by customs, natural disasters, or carrier strikes. Please refer to our Shipping Policy for more details.

6. Prohibited Uses

You are prohibited from using the site or its content:

• For any unlawful purpose.

• To infringe upon or violate our intellectual property rights (including the Woolume brand and logo).

• To upload or transmit viruses or any other type of malicious code.

7. Limitation of Liability

In no case shall Yunchi Cross-border E-commerce Co., Ltd., our directors, or employees be liable for any injury, loss, claim, or any direct, indirect, incidental, or consequential damages of any kind, including lost profits or lost revenue arising from your use of any of our products.

8. Intellectual Property

The Woolume logo, website design, and product images are the property of Yunchi Cross-border E-commerce Co., Ltd. Unauthorized use of our brand assets is strictly prohibited.

9. Governing Law

These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of the People's Republic of China.

10. Changes to Terms of Service

We reserve the right to update, change or replace any part of these Terms of Service by posting updates to our website. It is your responsibility to check our website periodically for changes.

11. Contact Information

Questions about the Terms of Service should be sent to:

• Brand: Woolume

• Entity: Yunchi Cross-border E-commerce Co., Ltd.

• WhatsApp: +86 166 7389 5356

• Email: wuliaozhao0225@gmail.com