Here is the professional English version of the FAQ and Contact Us sections for your website, tailored for Woolume and Yunchi Cross-border E-commerce Co., Ltd.

FAQ (Frequently Asked Questions)

Q: What is your Minimum Order Quantity (MOQ)? A: As a multi-category supplier, MOQs vary depending on the product type. We strive to support businesses of all sizes, so we offer flexible MOQ options. Please message us on WhatsApp with the product photo or SKU for specific details.

Q: Can I get a sample before placing a bulk order? A: Yes, we highly recommend sample testing to ensure the quality meets your expectations. Contact our team via WhatsApp or Email to request a sample and get a shipping estimate.

Q: How long is the lead time for shipping? A: For in-stock items, we typically ship within 3-5 business days. For bulk or customized orders, the lead time is usually 10-20 days depending on the complexity. We provide full tracking for all shipments.

Q: What shipping methods do you provide? A: We offer comprehensive logistics solutions, including Express (DHL/FedEx/UPS) for small parcels, and Air/Sea Freight for large-scale bulk orders. We can also handle door-to-door (DDP) shipping to certain regions.

Q: Do you support OEM/ODM and custom branding? A: Absolutely. Woolume specializes in helping clients build their brands. We offer custom logos, private labeling, and customized packaging. Send us your design files on WhatsApp, and we can start the sampling process.

Q: Why are prices not listed directly on the website? A: To ensure you receive the most competitive and up-to-date wholesale pricing, we calculate quotes based on your specific order volume, customization needs, and real-time shipping costs.

Contact Us

Get a Quick Quote & Catalog via WhatsApp For the fastest service, please contact our product managers directly on WhatsApp. We can provide real-time stock updates, live product videos, and instant shipping quotes.

• WhatsApp: [+86 166 7389 5356]

• Business Hours: Mon - Sun | 9:00 AM - 10:00 PM (GMT+8)

• Response Time: Usually under 30 minutes during business hours.

Formal Inquiries & Bulk Orders For official partnership proposals, bulk RFQs, or contract manufacturing inquiries, please reach out to us via email.

• Email: [wuliaozhao0225@gmail.com]

• Company: Yunchi Cross-border E-commerce Co., Ltd.

• Brand: Woolume

Global Sourcing Made Simple. If you can't find a specific product in our catalog, send us a photo on WhatsApp. Our sourcing team will find the best factory price for you.